Privacy Policy

Privacy Policy for ClipForge

Information We Collect

  • User Generated Content (UGC): When you upload clips, you give us the right to display this content on our platform. You retain the copyright and can delete your content at any time.
  • Connection Logs: Cloudflare, our third-party service provider, may store your IP address, URLs visited, response times, and OS/agent information.
  • Video Encoding: We use third-party services within the EEA (European Economic Area) and countries that provide adequate protection as determined by the European Commission to encode videos. They only access your video when an edit is requested and destroy their copies once the encoding is complete.
  • Web Server Logs: We store logs that may include your IP address and browser details. These logs are rotated and deleted every 30 days.
  • User Provided Information: This includes details you provide when creating an account or using our services. This information is deleted upon your request or when you terminate your account.
  • IP Addresses: We store IP addresses for up to 30 days to prevent abuse.
  • Transaction Data: If you make a purchase, we use Stripe to process your payment. Stripe collects and stores your payment information in accordance with their privacy policy. We do not store your full payment details, such as credit card numbers, ourselves.

How We Use Your Information

  • To display and manage UGC on our platform.
  • To improve our services by analyzing connection logs and user interactions.
  • To encode and process your video clips efficiently.
  • To ensure the security and proper functioning of our platform.
  • To process transactions securely through Stripe and facilitate payments for our services.
  • To display ads through Google AdSense in accordance with the Limited Ads program. This includes using basic data such as IP addresses for ad-serving purposes and defending against fraud and abuse.

Data Retention

  • Web Server Logs: Deleted after 30 days.
  • User Provided Information: Deleted upon request or account termination.
  • UGC: We reserve the right to delete inactive content.
  • IP Addresses: Stored for up to 30 days for anti-abuse purposes.
  • Transaction Data: Payment details are securely handled by Stripe in accordance with their policy, and we do not retain sensitive payment data.
  • Ad Data: IP addresses are used for basic ad-serving, even in the context of Limited Ads, and will be stored in accordance with the AdSense privacy policy.

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You can request access to your personal data we hold.
  • Rectification: You can request corrections to any inaccurate or incomplete data.
  • Erasure: You can request the deletion of your personal data.
  • Restriction: You can request to restrict the processing of your data.
  • Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal data.
  • Withdraw Consent: If you have given consent for data processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Third-Party Services

  • Cloudflare: Stores connection logs as part of ensuring security and performance.
  • Video Encoding Services: Located within the EEA and countries that provide adequate protection as determined by the European Commission, these services only access videos for encoding purposes and delete their copies after processing.
  • Stripe: We use Stripe to process payments for transactions on our platform. Stripe collects payment details and processes payments securely in accordance with their privacy policy. We do not store full payment information on our servers.
  • Google AdSense: We use Google AdSense to serve ads on our platform through the Limited Ads program. This means that while ads are shown, personal data is not collected for ad personalization unless you have opted in. Google AdSense does use cookies for basic ad-serving and fraud detection, but no personalized ads are shown unless consent is given. The data collected is subject to Google’s privacy policy, and we do not collect or use personal data for ad personalization unless explicitly opted in.

Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Payment information is securely handled by Stripe in compliance with their security protocols. Data related to ad-serving is handled in compliance with Google’s privacy and security standards for Limited Ads.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].